FAQ

Shipping can take anywhere from 10-14 business days as disclosed on our website under ‘Terms & Conditions’. We source our products from a variety of different suppliers hence why shipping times can vary. Factors such as destination play a huge part into this also.. Also, please consider shipping may take longer due to any global economic conditions.

We post all items once payment has cleared into our account which is generally between 1-3 days

We offer FREE delivery for all orders over $100. Orders under $100 will incur a flat $10 fee.

All tracking information is provided via an automated email once checkout has been completed and finalised. You can also track your order via our website on our ‘Track’ page located under 'Customer Care'

We accept various payment methods to ensure convenience for our customers. Currently, we accept credit and debit cards, including Visa, Mastercard, and American Express. Additionally, we also offer the option to pay through popular digital payment services such as PayPal and Apple Pay.

Please contact the Baby Boujee Customer Care Team who will promptly provide you with a solution: hello@babyboujee.com

Baby Boujee utilises a variety of different suppliers for various products. As a result, it is common to receive your parcels at various times although the initial purchase of multiple products were made through one checkout process.  

We offer a ‘no return policy’ due to change of mind. We only accept return orders that are considered faulty in accordance with our warranty terms. Goods damaged while in transit will be considered at our discretion. Please list our 'Refund + Warranty Policy' located at the bottom of our home page.

Please visit our 'Refund + Warranty Policy' located at bottom of our home page under 'Policies'

Please contact the customer care team: hello@babyboujee.com for any questions or concerns you may have. 

Our Customer care team will respond to you within 24/48 hours